Question 1

How do I track my order?

Accepted Answer

Every order is fulfilled and tracked automatically. You will get a shipping confirmation email with your tracking number as soon as the parcel leaves the fulfillment center, or look it up any time on our order tracking page.

Question 2

How long does shipping take?

Accepted Answer

Orders are processed in 1–3 business days, then shipped. US orders arrive in 6–12 business days total and international orders in 10–19 business days total, depending on customs.

Question 3

Do you offer free shipping?

Accepted Answer

All US orders over $75 ship free. Orders below that pay a flat rate at checkout.

Question 4

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Final sale items are not eligible for return.

Question 5

Can I exchange for a different size?

Accepted Answer

Yes. Start a return for the original item and place a new order for the correct size to guarantee availability.

Question 6

How do your products fit?

Accepted Answer

Our pieces are designed with a relaxed, true-to-size fit. If you prefer an oversized look, size up. Check each product page for specific measurements.

Question 7

How should I care for my items?

Accepted Answer

Machine wash cold inside out, tumble dry low. Avoid bleach and high heat to preserve prints and fabric softness.

Question 8

Why did my order arrive in separate packages?

Accepted Answer

Items are packed and shipped from the fulfillment center that stocks them, so multi-item orders sometimes arrive in more than one parcel with its own tracking number. You are never charged extra for this.

Question 9

How can I contact you?

Accepted Answer

Email us at support@hunnabillz.com. We typically respond within 24 hours on business days.

FAQ & Shipping

Shipping

Returns

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